Result from Final Testing

According the results of final UI testing, I've got some feedback
and helpful comments from the users.

{Main Page}
1) Can you find the introduction information of this website?
Yes100% / No, Why?
2) Is it easy to find where you can log in this website?
Yes100% / No0%, Why?
3) Is it easy to find where you can sign up?
Yes100% / No0%, Why?
4) Do any buttons look unfamiliar?
Yes55% / No45%, Why?
All the buttons are in the same colours, which are either in green or yellow.
5) Is the provided information from this page easy to read?
Yes100% / No, Why?
6) Do you understand what the buttons mean?
Yes100% / No, Why?
7) Did you identify any patterns with the colours?
Yes45% / No55%, Why?

Comments
It looks quite easy to use with clear information,
but the interface looks a bit simple.
It is not easy to catch the name of the web-site.
I like the colours of text because it is very easy to
notify users what the web-site provides
The position of the sign-in button is too far from
the others, since the screen of PDA device is very small.

{Log-in Page}
1) Do you realise that you’ve logged in your account page?
Yes100% / No0%, Why?
2) Is it easy to find where you can log out your account?
Yes70% / No30%, Why?
3) Is it easy to find where your intersection points on the map?
Yes100% / No0%, Why?
4) Is it clear to recognize the buttons for different functionalities?
Yes67% / No33%, Why?
5) Do you feel like you know where you are within the website?
Yes100% / No0%, Why?
6) Do you need more indication of where you are in the map?
Yes30% / No70%, Why?
I didn’t get lost, and I know all these intersection points are for.
7) What do you guess the tag cloud on the bottom left corner does?
Other people's personal information (profile).
User's own recorded route Collection.
8) What do you think “ding” is?
There should need more graphic design for the icon of the button.
No idea about what it means, and how it works.
It looks like it's for sending a message to someone.
To send message to other people or to receive some message already
9) Would you like more explanation for “Ding”?
Yes100%, Why?/ No
Some alarm noise is used to inform users the new coming events.

Conceptual questions

1) What do you think this website is about?
It seems like this website is for cycling
event and joining in the community.
I feel like that after signing it in,
and it also makes me feel I am
checking/viewing my paths' information
and others as well.
Not only to record personal own information
of riding path but also to share the information to others.
2) Would you sign up for SPOKN?
Yes85% / No15%, Why?
It is too complicate for me.
3) Is there anything that makes you uneasy or nervous about privacy?
Yes85%, Why?
This website traces the locations where
people have been, and personal data
would be viewed by others who I don't know,
but the profile is limited tho.
No15%, Why?
I don't see some setting for the privacy.
There should be some settings for hiding personal information.
4) Do you think this would make you feel more part of a community?
Yes100% / No0%, Why?

Comments
He would like to know the routes
He would like to know suggestion route for the locations.
Recording the intersection points in real time would be cool,
but will be a big issue of privacy tho.

Final Testing of UI

Main Page}
In this page, you will have the opportunity sign up as a new member,
or if you've got an account you can login.

_________________________________________________

Navigation and Usability
1) Can you find the introduction information of this website?
Yes / No, Why?
2) Is it easy to find where you can log in this website?
Yes / No, Why?
3) Is it easy to find where you can sign up?
Yes / No, Why?
4) Do any buttons look unfamiliar?
Yes / No, Why?
5) Is the provided information from this page easy to read?
Yes / No, Why?
6) Do you understand what the buttons mean?
Yes / No, Why?
7) Did you identify any patterns with the colours?
Yes / No, Why?

Comments

Log-in Page}
The spots you see on the map represent the intersection points
from all the member's paths on each single day.
You can click on each point that allows you to see the person
you met or the contacts from others. Also, you can send a short
message to them, and building up your own community.

_________________________________________________

Navigation and Usability
1) Do you realise that you’ve logged in your account page?
Yes / No, Why?
2) Is it easy to find where you can log out your account?
Yes / No, Why?
3) Is it easy to find where your intersection points on the map?
Yes / No, Why?
4) Is it clear to recognize the buttons for different functionalities?
Yes / No, Why?
5) DO you feel like you know where you are within the website?
Yes / No, Why?
6) Do you need more indication of where you are in the map?
Yes / No, Why?
7) What do you guess the tag cloud on the bottom left corner does?
Yes / No, Why?
8) What do you think "Ding" is?
Yes / No, Why?
9) Would you like more explanation for "Ding"?
Yes / No, Why?

Conceptual Questions
1) What do you think this website is about?

2) Would you sign up for SPOKN?
Yes / No, Why?

3) Is there anything that makes you uneasy or nervous about privacy?

4) Do you think this would make you feel more part of a community?
Yes / No, Why?

Comments

Results from Testing #3

The result of this testing shows the different usage
between real world and virtual world.

Question 1)
If you pass certain cyclists on the street everyday,
would you like to greet and have a chat with them?
Yes, what would you like to say to them?
I would like to talk about what they do everyday at the same
point of intersection as me.
-------------------------------------------------------
If I like their appearances, I would like have a little chat with them. I
t is not easy to pass a certain cyclist everyday,
so I would say: “Hey, we've been passing each other everyday
for three months, how are you? By the way, do you do it on purpose?”
-------------------------------------------------------
If I meet people (other cyclists) on the street,
I could make me feel more close to the real interactions,
it means that I can see their faces as human features.

No, why not?
No, it's annoying.
-------------------------------------------------------
While I am riding on the street, it means I am really going
to some places. So I don't like to shift my focus on the other things.
-------------------------------------------------------
No, the number of cyclist who I daily pass is really huge.
It's impossible for me to have some interactions with them.

Question 2)
If you got the intersection points from the same cyclist everyday,
would you like to communicate with them by leaving a comment?
Yes, what would you like to say to them?
I would like to talk about some information of the locations
where they pass by each day.
-------------------------------------------------------
It depends on my current job, it is very boring to ride
bicycle home/company by myself. So I would like to invite
some people to communicate with me. In my free time,
I occasionally ride my bike to some places far from my home.
So I would also like to make some friends via the web-site.
Then, maybe we could have some trips together.
-------------------------------------------------------
Yes. I am really interested to go anywhere by bike,
yet sometime it is not easy to find best paths to some places,
and it could be easier for me to do it by using the website.

No, why?
I wouldn't like to contact with them, because there is
no motivation/incentive for me to do that.
Actually, there is a limited profile from each member,
so that I couldn't know too much personal information from them.

Testing #3

I've been asked by Giles to test on the differences
between the real environment and the virtual world.

In order to figure out whether this scheme actually worksor not,

I distinguished the questions into two aspects, one of which is

"on the street", and the other is "on the website".

[On the street]
How it works >
A PDA/web-based system that uses GPS
to trace the path of cyclists.
A web output shows your route and
where you have come near to other cyclists.
A PDA exchanges brief information when
you come close to another cyclist.
You can click on the points of intersection
with other cyclists and see their passing points.

If you pass certain cyclists on the street everyday,
would you like to greet and have a chat with them?
Yes, what would you like to say to them?
No, why?

[On the website]
How it works >
On your route are links to points where
you have come close to other cyclists.
Rollovers on the points on your route bring up
the username and icon of this cyclist you have come close to.
You can click on these points to show you the journey
of other cyclists in the scheme who have come close to your path.
When you click on a point of 'coming close' on your route,
the route of this other cyclist's journey becomes
visible (and yours fades back) - on the route are
clickable points where other cyclists have come close:
if you click one of these points it makes this new route
visible and makes others fade back more.

If you got the intersection points from the same
cyclist everyday, would you like to communicate
with them by leaving a comment?
Yes, what would you like to say to them?

No, why?

3 Questions for the Show

In our final show, we decided to present 15 questions which
came up from Jess are for the journey of concept development.
And each team member has been asked to pick up 3
questions for writing up at least 100 words.

Here are my words for 3 questions as follows,

6 /June /07
What is the value to an anonymous secret?
Literally, a secret can not be said, but can be passed.
It is delivered by peer to peer.
A secret message could be sent to others once,
it also could be sent several times,
It might lose the reality of original information.
Each journey of sending a secret message is linear.
A secret message could be able to decode.
A message's sending path is invisible, behind people's sights.
There is no responsibility for each delivering point.
A tracing route is not easy to be recorded
after a secret message sent.

24 /July /07
If a bicycle could tell you something
about it's past, what would it be?
Concept: Community Bicycle with memories
One of the motivations of cycling, which could be
have a free exploration on a bike,
so that you can discover a nice view, new buildings,
and even create a exciting route in the urban environment.
You would be guided to an unknown place by your bike
after he/she has done this journey for you.
A bike is not only a tool for transporting,
but it also would become your tour guide, your pet,
or your close friend! Furthermore,
if a bike could communicate with you,
he/she might share his/her opinions with
a lovely personality (that would drive me crazy tho).

8 /August /07
What is the distinction between solving a user's need
and creating an experience for a user?
For solving a user's need, it means there must
be a physical solution which needs to be built on
the product by designer. Before the designing work starts,
designer should know that a problem from user
has already been existed.
By the investigation of user group,
generally the existing problem could be a user's need
or a misunderstanding of the product.
Creating an experience for a user,
the processing work of concept development is like building up
a new life style rather than providing a solution of living mode.
Creating an experience is composed of multiple layers
from the core concept in its varied aspects.
In terms of solving a user's problem or need,
it is a linear designing process straight towards the result.

Results from UI Testing #1

After I did the interface testing, there are severl
serious problems need to be sorted out, and I'd
like to point all the bullet points which are devided
into 'Navigation' and 'Interface Design' as the followings.

[Navigation]
1) On the home page, users' navigating path:
Left-top logo>Right logo>Map>Mapped Spots>
Log in>Enter>Sign up>Calendar
2) Couldn't find the button for going back to
the home page, they thought the icon of logo
should represent it.
3) There is no “Log Out”!

[Interface Design]
Scheme
1) Before using this website, a good understanding
should be achieved with motivation.
2) More information needed about our group and service.
3) There is unclear information of the concept provided from this web.
4) More details needed for the concept explanation
5) Illustrating the concept on the main page,
it shouldn't just be said by the map.
Log In
1) In order to getting the feeling of accessing the account,
more personal information needed.
2) It is easy to find where users can log in this website.
3) It is easy to find where users can sign up our service?
Main Logo
1) The logo should be represented of going to home page.
2) Are the logos clickable?
Map
1) No idea about the map, users expected the icons
which have something/interaction happened.
2) No idea about what the representatives of mapped spots are for.
3) Before logging in, the mapped spots look clickable.
4) Users don't like the brown spots for the
representative of members.
5) Are the brown mapped spots clickable?
6) Too much information on the map,
but the recorded spots still look complicated.
Buttons
1) The button of the date doesn't make any sense.
2) No idea about “2007 gusto”.
3) No idea about the options of date.
4) The button of “enter” doesn't look easy to access.
5) The functionalities of buttons are too similar,
more different design needed.
Others
1) The calendar needs be more visualised.
2) A location based tagging list needed.
3) The capability of the storage of time database
since the day user signed up?

UI Testing #1

I designed two parts for the interface testing,
which are 'Navigation' and 'Usability'.
In terms of 'Opinion' part, it's totally opened for
any comments from the testees.
--------------------------------------------------------
Navigation
1) Can you find the information what this website is for?
Yes / No, Why?
2) Is the information provided easy to read?
Yes / No, Why?
3) Is it easy to find where you can log in this website?
Yes / No, Why?
4) Is it easy to find where you can sign up our service?
Yes / No, Why?
--------------------------------------------------------
Usability
1) Can you recognize the buttons?
Yes / No, Why?
2) How do you think the design of the buttons?
Simple/Complicated/Moderate
3) Can you know how the functionalities work on all the buttons?
Yes / No, Why?
--------------------------------------------------------
Opinions

First Template for SPOKN

In this website, you will know how to sign up
for a new member, or if you've got your own account
that you can just enter our site easily by few following steps.
The spots you see on the map which represent
the meeting points from all cycling members
on each single day.

Other Ideas of SPOKN

idea(1)

idea(2)

idea(3)

idea(4)

Logo for SPOKN

The final logo design for the cycling scheme
which is a web-based service.

In terms of "SPOKN", which represents one part of

bike structure, 'spoke', and the deeper meaning is

between different passing spots would be

communicated by cyclists as a message's bee spoken.

Results from Testing #2

12 people(cyclists) were involved in this test, and I found...

1) Which scheme would you like to use?
A-(100%) / B-(0%)
2) Which scheme would you feel more comfortable with?
A-(92%) / B-(8%)
3) Which scheme would you feel have more privacy?
A-(0%) / B-(100%)
4) Would you like to have a list of all the cyclists you pass everyday in your route?
Yes-(58%), Why?
People would like to see other cyclists who
have the same interests, and furthermore they
probably think could have funs, but it doesn't mean
that they would like to stuck on line everyday.
No-(42%), Why?
Most of the reasons for refusing to this offer are
privacy issue, and some people think there would
be too much information provided to look at.
5) Would you like to contact with the people you met?
Yes-(67%), Why?
The two-third of people would like to meet new friends
by this cycling scheme, and they even expect some
interactions happened with each other.
No-(33%), Why?
Only one-third of people disagreed to communicate
the people who they don't know, some opinions are
about a complicated relationship, or about lacking motivation.

Testing #2

Scheme A of Recorded Route
Red spots are triggered by passing other cyclists.
The starting spot (Piccadilly Circus) means the first person
you met during your cycling route,
and the terminal spot (Charing Cross) would be the last one you met.
This recorded route you see here doesn't show
your departure point or your destination,
but you still know your route between the spots.
----------------------------------------------------------------------------
Scheme B of Recorded Route
The picture shows red spots-these are triggered by passing other cyclists.
The starting spot (Piccadilly Circus) means the first person
you met during your cycling route,
and the terminal spot (Charing Cross) would be the last one you met.
From this picture below, your departure point and destination
are not be recorded, neither is your route between the red spots recorded.

Questions
1) Which scheme would you like to use?
A / B
2) Which scheme would you feel more comfortable with?
A / B
3) Which scheme would you feel have more privacy?
A / B
4) Would you like to have a list of all the cyclists
you pass everyday in your route?
Yes, Why?
No, Why?
5) Would you like to contact with the people you met?
Yes, Why?
No, Why?

Finding from Concept Testing

Most of the testees are interested in
this cycling scheme we're building on,
and they want to where they've been everyday
as well as the new friends they meet.

Apparently, cyclists would like to share their
portrait icons with others in public,
and it also seems they are interested in
sharing the recorded sound,
but a lacking requirement of presenting names.
Most of cyclists would like to joy in this scheme
and the results show this concept of passing messages
would be able to enhance cycling.
There is a big amount of replies from testees indicates that
privacy would be an issue of using this scheme.

Results of Concept Testing

---------------------------------------------------------------------
1) Are you interested in knowing other cyclists you pass every day?
Yes45%, No55%
2) Would you like to see your daily cycling route on the web?
Yes64%, No36%
3) Would you like to meet new friends with this scheme?
Yes64%, No36%

Usability Testing (for the scheme)
-----------------------------------------------------------------------
1) What kind of personal information would you like to share in public with this scheme?
(Choose one or more)
Name0% / Icon40% / Recorded sound25% / Destination15% /
Departure point10% / Daily route10%
2) What kind of personal information from cyclists would you like to know with this scheme?
(Choose one or more)
Name12% / Icon22% / Recorded sound18% / Destination15% /
Departure point12% / Daily route21%

3) Would you like to receive a sound from people you pass on the street?
Yes36% / No64%
4) Would you like to know the departure points from people you pass on the street?
Yes45% / No55%
5) Would you like to know the destination from people you pass on the street?
Yes73% / No27%
6) Do you think the screen of a PDA on your bike is too small for noticing?
Yes45% / No55%
7) Would you like to be a member of this scheme?
Yes73% / No27%
8) If you sign up with this scheme, do you think it could enhance cycling?
Yes73% / No27%
9) Do you think privacy would be an issue?
Yes82% / No18%

Concept Testing

--------------------------------------------------------------------
1) Are you interested in knowing other cyclists you pass every day?
Yes, No
2) Would you like to see your daily cycling route on the web?
Yes, No
3) Would you like to meet new friends with this scheme?
Yes, No

Usability Testing (for the scheme)
---------------------------------------------------------------------
1) What kind of personal information would you like to share in public with this scheme?
(Choose one or more)
Name / Icon / Recorded sound / Destination /
Departure point / Daily route
2) What kind of personal information from cyclists would you like to know with this scheme?
(Choose one or more)
Name / Icon / Recorded sound / Destination /
Departure point / Daily route
3) Would you like to receive a sound from people you pass on the street?
Yes / No
4) Would you like to know the departure points from people you pass on the street?
Yes, No
5) Would you like to know the destination from people you pass on the street?
Yes, No
6) Do you think the screen of a PDA on your bike is too small for noticing?
Yes, No
7) Would you like to be a member of this scheme?
Yes, No
8) If you sign up with this scheme, do you think it could enhance cycling?
Yes, No
9) Do you think privacy would be an issue?
Yes, No

Story Board

Here is a scheme for cyclists, and this system aims to enhance
a cycling community through illustrating the small interactions
between cyclists.

please follow each step with the description of each picture below.
---------------------------------------------------------------------------------------------
[Before riding on your bike]
1) Go online and sign up our website.
2) You set a username, image and sound recording:
these act as a limited profile.
3) There is no SMS or email facility on the system.
When setting out, you instruct the PDA to register your departure point.


[During cycling]
1) As you ride, your route is recorded to the web via GPS.


Two things happen when cyclists pass other cyclists:
2) Online - when you come close to another cyclist in the scheme,
this moment is marked on your map of your route (and their map of their route).
3) On the street - when you come close to another cyclist
in the scheme an information exchange occurs:
4) Your pda tells you their departure and destination points (and their pda tells them yours).
The sound file you have recorded is shared with the other cyclist and theirs with you.
Moooo! Is the user name on your PDA too?




[After finished cycling, got destination]
When you arrive, you instruct the PDA to record your end point.
When you have completed your journey you can view it online:
1) You will see a map of your route.
2) On your route are links to points where you have come close to other cyclists.
3) Rollovers on the points on your route bring up the username
and image of this cyclist you have come close to.
4) You can click on these points to show you the journey of other cyclists
in the scheme who have come close to your path.
5) When you click on a point of 'coming close' on your route,
the route of this other cyclist's journey becomes visible (and yours fades back) -
on the route are clickable points where other cyclists have come close:
if you click one of these points it makes this new route visible
and makes others fade back more.